Updated Information on PowerSchool Cybersecurity Breach as of 1.17.25
TO: Our Community
FROM: Heidi Paluk
TITLE: Executive Director, Abby Kelley Charter School
SUBJECT: An Update from Abby Kelley Charter School on the PowerSchool Cybersecurity Incident
Dear Families and Educators of the Abby Kelley Charter School Community,
As you may be aware, PowerSchool – a cloud-based software vendor used by Abby Kelley Charter School – recently experienced a cybersecurity incident involving unauthorized access to certain information in the PowerSchool Student Information System (SIS).
We are reaching out to share more information and outline the next steps provided directly by PowerSchool:
- Identity Protection and Credit Monitoring Services:
PowerSchool has engaged Experian, a trusted credit reporting agency, to offer two years of complimentary identity protection services for all students and educators whose information from our PowerSchool SIS was involved. This offer will also include two years of complimentary credit monitoring services for all adult students and educators whose information was involved. - Notification to Individuals Involved:
Starting in the next few weeks, in collaboration with Experian, PowerSchool will notify students (or their parents/guardians if the student is under 18) and educators whose information was involved. This notification will include a phone number for questions about the incident and details about the identity protection and credit monitoring services offered (as applicable). - Response to the Incident:
As soon as PowerSchool learned of the incident, they engaged cybersecurity response protocols and mobilized senior leadership along with third-party cybersecurity experts to conduct a forensic investigation into the scope of the incident. They also monitored for signs of information misuse. PowerSchool has stated that they are not aware of any identity theft attributable to this incident.
In the meantime, I encourage you to visit https://www.powerschool.com/security/sis-incident/ for up-to-date information about the cybersecurity incident.
We care deeply about the welfare of our Abby Kelley Charter School families and will continue to do everything we can to support you. Thank you for the important role you play in our community and your shared commitment to putting our students first.
Sincerely,
Heidi Paluk
Executive Director
Abby Kelley Charter School
PowerSchool FAQ
You can access PowerSchool own FAQ on their website here.